Privacy Policy

These Terms are intended to define the rights, obligations, and responsibilities of Cyber 313 and users in connection with the use of internet-related services (the “Services”) provided through 313.kr (the “313”), operated by the 313 Team.

1. “313” means the virtual business place established by 313 using computers and other information and communications facilities so that goods or services (the “Goods, etc.”) may be traded and provided to users. The term also refers to the business operator that runs 313.
2. “User” means a member or non-member who accesses “313” and receives the Services provided by “313” under these Terms.
3. “Member” means a person who has registered as a member of “313” and may continuously use the Services provided by “313”.
4. “Non-member” means a person who uses the Services provided by “313” without registering as a member.

1. “313” posts these Terms on its initial service screen so that users can easily understand their contents.
2. “313” may amend these Terms to the extent that such amendment does not violate applicable laws, including the Act on Consumer Protection in Electronic Commerce and the Act on the Regulation of Terms and Conditions.
3. When “313” amends these Terms, it will state the effective date and reason for the amendment and announce them together with the current Terms on the initial screen from at least 7 days before the effective date. For changes unfavorable to users, an advance notice period of at least 30 days will be provided.
4. The amended Terms apply only to contracts concluded on or after their effective date. Contracts concluded before that date remain subject to the previous Terms.
5. Matters not provided for in these Terms are governed by the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, other applicable laws, or commercial practices.

1. “313” performs the following activities:
   • Providing information about Goods, etc. and concluding purchase agreements
2. If Goods, etc. are sold out or their technical specifications change, “313” will immediately post the changed details and the date of provision in the place where the current information is posted.
3. When the content of a Service changes, “313” will immediately notify users of the reason at an address through which they can be contacted.
4. In the preceding case, “313” will compensate users for resulting damages, unless “313” proves that it acted without intent or negligence.

1. “313” may temporarily suspend the Services when maintenance, inspection, replacement, or failure of computers or other information and communications equipment occurs, when communications are interrupted, or for similar reasons.
2. If “313” can no longer provide the Services because of a change in business category, discontinuation of business, integration between businesses, or similar reasons, it will notify users in the manner prescribed in Article 8 and provide compensation according to the stated conditions. If no compensation standards have been announced, user mileage, credits, or similar balances will be paid in goods or cash equivalent to their monetary value.

1. A user applies for membership by entering member information in the registration form prescribed by “313” and agreeing to these Terms.
2. “313” will register the applicant as a member unless any of the following applies:
   1. The applicant previously lost membership under Article 7(3), except where three years have passed since the loss of membership and “313” has approved re-registration
   2. The registration contains false information, omissions, or errors
   3. “313” determines that registering the applicant would cause a material technical difficulty
3. The membership agreement is formed when “313”’s approval reaches the member.

1. A member may request withdrawal from “313” by email or chat, provided the member has no Tokens, mileage, or credits. “313” will process the withdrawal without delay.
2. “313” may restrict or suspend membership if a member:
   1. Fails to pay a debt relating to the use of “313” by its due date
   2. Threatens the order of electronic commerce by interfering with another person’s use of “313” or misappropriating another person’s information
   3. Uses “313” to engage in conduct prohibited by law, these Terms, or public order and morals
3. If the same conduct is repeated at least twice after restriction or suspension, or the cause is not corrected within 30 days, “313” may terminate the member’s qualification.
4. When membership is terminated, the registration will be deleted. Where contact is possible, “313” will notify the member and provide at least 30 days to submit an explanation.

1. “313” may send notices to a member at the email address designated by the member in advance.
2. For notices to an unspecified number of members, “313” may substitute individual notice by posting the notice on its bulletin board for at least one week. Matters that materially affect an individual member will be notified individually.

1. A user applies to purchase on “313” by the following or a similar method, and “313” must present the following information in an easily understandable manner:
   1. Searching for and selecting Goods, etc.
   2. Entering the recipient’s name, address, telephone number, email address, and similar information
   3. Confirming the Terms and the costs associated with services for which the right of withdrawal is restricted
   4. Indicating agreement to these Terms and confirmation or rejection of the matters in item 3 above, for example by clicking a mouse
   5. Applying to purchase Goods, etc., confirming the application, or agreeing to “313”’s confirmation
   6. Selecting a payment method
2. If “313” needs to provide or entrust a purchaser’s personal information to a third party, it must obtain the purchaser’s consent at the time of the actual purchase application and may not obtain comprehensive consent in advance at membership registration.

1. “313” may refuse a purchase application if:
   1. The application contains false information, omissions, or errors
   2. A minor purchases Goods, etc. prohibited under the Youth Protection Act
   3. “313” determines that accepting the application would cause a material technical difficulty
2. A contract is deemed formed when “313”’s acceptance reaches the user in the form of a receipt-confirmation notice.
3. “313”’s acceptance must include confirmation of the purchase application, whether the Goods, etc. are available for sale, and information concerning correction or cancellation of the application.

Payment for Goods, etc. purchased from “313” may be made by any available method among the following:

• Account transfers through phone banking, internet banking, mail banking, or similar services
• Online deposit without a bankbook
• Electronic money
• Points issued by “313”, including mileage
• Gift certificates contracted with or recognized by “313”
• Other electronic payment methods

1. When a user submits a purchase application, “313” sends the user a receipt-confirmation notice.
2. If the user who receives the notice discovers a discrepancy in the expression of intent or a similar issue, the user may immediately request a change or cancellation. If the request is made before delivery, “313” must process it without delay. If payment has already been made, Article 15 on withdrawal applies.

1. Unless otherwise agreed, “313” will take the measures necessary to deliver the Goods, etc. within 7 days from the date of the user’s order.
2. “313” specifies the delivery method, the party responsible for delivery costs, and the delivery period. If the agreed delivery period is exceeded, “313” must compensate the user for resulting damages.

If Goods, etc. ordered by a user cannot be delivered or provided because they are out of stock or for another reason, “313” will notify the user without delay. If payment was received in advance, “313” will refund the payment or take the measures necessary for a refund within 6 business days from the date payment was received.

1. A user may withdraw an offer within 7 days from the date the user receives a written document concerning the contract.
2. Returns and exchanges are not permitted in any of the following cases:
   1. The Goods, etc. are lost or damaged for a reason attributable to the user
   2. The value of the Goods, etc. has materially decreased because of the user’s use or partial consumption
   3. The value has materially decreased over time to the extent that resale is difficult
   4. The original packaging of reproducible Goods, etc. with equivalent performance has been damaged
3. In the cases described in paragraph 2, items 2 through 4, the user’s right of withdrawal is not restricted unless “313” clearly stated the restriction in advance or provided a trial product or similar measure.
4. If the Goods, etc. differ from their description or advertisement or are supplied differently from the contract, the user may withdraw within 3 months from the date of supply or within 30 days from the date the user learned of the discrepancy.

1. When “313” receives returned Goods, etc., it will refund the payment already received within 6 business days.
2. If the user paid by credit card, electronic money, or another payment method, “313” will promptly request the relevant payment provider to suspend or cancel the charge.
3. The user bears the cost of returning the Goods, etc. following withdrawal. “313” will not claim a penalty or damages solely because of the withdrawal.
4. “313” clearly displays information concerning responsibility for shipping costs so that users can easily understand it.

1. “313” may view “usage data” concerning a user’s use of the website and Services. Usage data may include the IP address, geographical location, browser type and version, operating system, referral source, visit time, page views, and website navigation paths.
2. “313” does not collect in advance, at membership registration, information needed to perform a purchase agreement.
3. When “313” collects or uses personal information, it informs the user of the purpose and obtains consent.
4. “313” may not use collected personal information for purposes other than those stated. If a new purpose arises or the information is provided to a third party, “313” informs the user of the purpose and obtains consent at the stage of use or provision.
5. A user may at any time request access to and correction of errors in personal information held by “313”, and “313” must take the necessary measures without delay.
6. “313” limits the persons handling personal information to the minimum necessary and is responsible for damages caused by loss, theft, leakage, provision to a third party without consent, alteration, or similar incidents.
7. “313” or a third party receiving personal information from “313” destroys the information without delay once the purpose of collection or provision has been achieved.
8. “313” does not preselect checkboxes for consent to the collection, use, or provision of personal information.
9. Regardless of court proceedings, “313” may disclose a user’s personal information to an insurer, administrative authority, or court when reasonably necessary to obtain insurance coverage, manage risk, receive professional advice, or establish, exercise, or defend legal claims.
10. “313” may disclose a user’s personal data when necessary to comply with a legal obligation requiring disclosure or to protect the user’s vital interests or life.

1. “313” will not engage in conduct prohibited by law or these Terms or contrary to public order and morals, and will use its best efforts to provide Goods, etc. continuously and reliably.
2. “313” must maintain a security system to protect personal information, including credit information, so that users can safely use internet services.
3. If a user suffers damage because “313” engaged in unfair labeling or advertising, “313” is responsible for compensating that damage.
4. “313” does not send commercial advertising emails that users do not want.

1. Except in the cases described in Article 17, the member is responsible for managing the member’s ID and password.
2. A member must not allow a third party to use the member’s ID or password.
3. If a member learns that the member’s ID or password has been stolen or is being used by a third party, the member must immediately notify “313” and follow its instructions.

Users must not engage in any of the following:

• Registering false information when applying or making changes
• Misappropriating another person’s information
• Altering information posted on “313”
• Transmitting or posting information, including computer programs, other than information designated by “313”
• Infringing copyrights or other intellectual property rights of “313” or a third party
• Damaging the reputation of or interfering with the business of “313” or a third party
• Publishing or posting on 313 obscene or violent messages, images, audio, or other information contrary to public order and morals

1. When an upper-level “313” and a lower-level “313” are connected by a hyperlink or similar method, the former is called the linking “313” website and the latter the linked “313” website.
2. If the linking “313” clearly states that it does not guarantee transactions between users and the linked “313” concerning Goods, etc. independently provided by the linked “313”, the linking “313” bears no guarantee responsibility for those transactions.

1. Copyright and other intellectual property rights in works created by “313” belong to “313”.
2. A user must not, without prior approval, reproduce, transmit, publish, distribute, broadcast, or otherwise use for commercial purposes, or permit a third party to use, information obtained through “313” in which intellectual property rights belong to “313”.
3. If “313” uses copyright belonging to a user under an agreement, it must notify that user.

1. “313” establishes and operates a damage-compensation mechanism to reflect legitimate opinions and complaints raised by users and to process compensation for resulting harm.
2. “313” gives priority to complaints and opinions submitted by users. If prompt processing is difficult, it immediately informs the user of the reason and the expected processing schedule.
3. If a user applies for relief concerning an electronic-commerce dispute with “313”, the parties may follow mediation by a dispute mediation body commissioned by the Korea Fair Trade Commission or a provincial or municipal governor.

1. Litigation concerning an electronic-commerce dispute between “313” and a user is subject to the exclusive jurisdiction of the district court having jurisdiction over the user’s address at the time the action is filed or, if the user has no address, the user’s residence. If the user’s address or residence is unclear or the user resides abroad, the action will be filed with a court having jurisdiction under the Civil Procedure Act.
2. Electronic-commerce litigation between “313” and a user is governed by the laws of the Republic of Korea.

1. “313” uses third-party advertising companies to serve advertisements when users visit the 313 website. These companies may use information about website visits or products of interest, excluding the user’s name, address, email address, and telephone number, to provide advertisements.